How to place an order / request a quote.
Earth Africa is an ONLINE Wholesale and Retail supplier of African crafts, please do not phone us to place an order or get a quote, it is impossible to quote you accurately over the phone.
Simply find the Product Catalogue to the left of any page and place your order, this is only an order form and no payment is required at this stage, see below diagrams for further assistance. NB! we are not a curio shop, all orders must be placed online.
RESELLERS, GENERAL GOODS ORDERING, WHOLESALE PRICES.
If you are a reseller (curio shop, gift shop, boutique, jeweller etc), please find "Wholesale Login" at the top of the page and follow instructions, when you receive your 'username' & 'password', login with these and then place your order on the 'Wholesale Product Catalogue, which will now have converted to wholesale prices. Please do not phone us or email an order - please only place your order / quote online using the "Add to order" system on the Wholesale Product Catalogue, see below diagrams for further assistance.
CORPORATE AND PROMOTIONAL COMPANIES.
Every day we receive telephone calls from Corporate & Promotional Companies requesting a quote - thank you..... but we cannot help you with prices or delivery lead times on the telephone. In order for us to quote you accurately please send us an email with the products you need a quotation on, OR register as a Wholesale Buyer above and place your order.
HOW TO PLACE AN ORDER / QUOTE USING THE PRODUCT CATALOGUE.
NB! we are not an online shop and no payment is required, this is only an order form which can be changed / cancelled at any stage. When we receive your order we will quote on transport, availability of products and delivery lead time. Only when you are happy with everything will we then send you an invoice for payment.
Find the PRODUCT CATELOGUE to the left of any page on the website and then click on the category that interests you, (see below image).
Now follow the normal "Add to order" procedure as you would with any other online shopping cart, (remember this is only an order / quote form, no payment is due on check out).
When you have finished placing your order click on 'Show Cart' and the below order form will show, please click on 'Add / Edit Shipping Address' (see below image).
Now enter your contact / delivery address details correctly and then click on 'Save' which will take you back to the main order form (see below image).
NB! This is the most important part of this Order Form - you have to FIRST click on the small box next to the 'Terms of Service' to indicate that you have read these terms, and then click on 'CHECK OUT NOW', if you do not perform both operations you will not be allowed to proceed. You are still not finished, there is one more step (see below image).
The same Order Form shows, now you must click on 'Confirm Purchase' to activate the order (see below image).
After clicking on 'Confirm Purchase' you will receive the below immediate automated confirmation message with your order number - please quote this order number when making an enquiry.
If you do not receive this automated order number it means that you have not checked out correctly - it also means that we have not received an order from you.
Check your email for an immediate automated copy of your order - NB! this is only a copy of the order you have just placed, it is not confirmation that we will supply the ordered goods. Earth Africa Curio will contact you shortly with product availability, delivery costs and delivery lead time. If you do not receive this automated copy of your order it means that you have not checked out correctly - it also means that we have not received an order from you. Thank you.