TERMS & CONDITIONS.
When you place an order on this website and check out there is no payment due, it is only an order form - on receipt of your order we will then quote shipping costs and lead time and you can confirm or cancel the order.
WE CANNOT QUOTE SHIPPING COSTS UNTIL WE HAVE YOUR ORDER - please use the below as a guide of which we will confirm when we receive your order.
SHIPPING COSTS WITHIN SOUTH AFRICA.
Transport costs within SA are relatively inexpensive - we use THE COURIER GUY who charges approximately R120.00 per small box.
INTERNATIONAL SHIPPING COSTS.
There are TWO shipping options available, please see below:
1. SHIPPING COSTS VIA SA POST OFFICE REGISTERED AIR MAIL.
Estimated shipping lead time: 14 - 21 days.
You will receive a REGISTERED MAIL tracking number.
DELIVERY WILL BE TO YOUR NEAREST POST OFFICE FOR YOUR COLLECTION.
This is the cheaper of the two options and is more suited to small orders under 2KG however it is not as efficient as a private courier (see below).
Below is an estimate for small orders based on weight:
- shipping costs to send a small order with a weight of 200 grams = R130.00
- shipping costs to send a small order with a weight of 300 grams = R160.00
- shipping costs to send a small order with a weight of 400 grams = R190.00
- shipping costs to send a small order with a weight of 500 grams = R220.00
- shipping costs to send a small order with a weight of 600 grams = R250.00
- shipping costs to send a small order with a weight of 700 grams = R280.00
- shipping costs to send a small order with a weight of 800 grams = R310.00
- shipping costs to send a small order with a weight of 1000 grams = R380.00
DISCLAIMER: the SA Postal Service shipping method is a lot cheaper than a Courier service (below quote) but is also not as efficient, if you choose this method to ship your goods you will receive a REGISTERED MAIL tracking number however as soon as the goods leave South Africa we are unable to track them any further and it will be the responsibility of THE BUYER to track the goods in their Country. There is no insurance method for SA Post Office shipping - Earth Africa will accept no liability for goods sent via the SA Post Office.
2. SHIPPING COSTS VIA PRIVATE COURIER (TNT, DHL, UPS, etc).
Estimated shipping lead time: 7 days.
DELIVERY WILL BE TO YOUR DOOR.
- minimum shipping cost = +/- R1000.00
Shipping costs via private courier is the more expensive option however it is also the more reliable of the two options, you will receive a tracking number to track and trace your order and if a problem arises you are guaranteed assistance. This option however is not suited to smaller orders as minimum rates are high, approximately R1000.00 (US$70.00). While minimum costs are quite high the cost per KG reduces as the weight increases - please read the below to reduce shipping costs:
DISCLAIMER: all shipping quotes exclude insurance. Over the last 10 years (1000's of orders) our shippers have never lost a single order however there is a remote possibility this could happen. Unless the buyer specifically requests an insurance quote we will always quote shipping costs excluding insurance.
HOW TO REDUCE SHIPPING COSTS.
Shipping costs from South Africa to any International destination are based on weight and size:
- the more you order the higher the shipping costs.
- the heavier the product you order the higher the shipping cost.
- the larger the product the higher the shipping costs.
International Shipping costs are quite expensive however this is offset by the favorable exchange rate and more importantly by which products you order. When you factor in the incredibly low prices you are being charged for our products, then add the shipping costs and then do the currency exchange conversion you should still have commercially viable products...that is if you have ordered the correct products.
Every product has a DIMENSIONS button shown directly below, this will show you the weight and size of the product.....DO NOT ORDER LARGE HEAVY PRODUCTS unless you are prepared to pay high shipping costs.
Beaded Jewelry, necklaces, bangles, bracelets, earrings, etc are great examples of products to order with the lowest shipping costs, beaded earrings for example only weigh 8 grams and are economical to ship.
This applies to most of our beaded products, Zulu Love Letters, beaded keyrings, beaded pens, Christmas decorations, etc are all small lightweight products, always check the weight and size of the product to ensure lower shipping costs.
EXAMPLES OF PRODUCTS THAT ARE EXPENSIVE TO SHIP IN BULK.
- Zulu Hats.
- Wooden curios.
- Stone curios.
- Soapstone bowls.
- Walking sticks.
- Grass mats.
- Nguni hides.
- Ostrich eggs.
INSURANCE ON ALL SHIPPING/COURIER/TRANSPORT.
All shipping/courier/transport quotes issued by Earth Africa are EXCLUSIVE OF INSURANCE. If you would like your goods to be insured for theft in transit, breakage, political riot, etc, please request this in an email and make sure it is included on your invoice as an additional insurance cost. In the event that no insurance fee is included and paid for on the invoice, Earth Africa will accept no liability whatsoever for the loss or damage to your goods once they leave our premises.
Before you proceed and place your order please see more info on HOW TO PAY here.